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2022 UNC Institute on Implementation Practice Virtual Series – Supporting the Implementation Support Practitioner: Identifying and Mitigating Role Related Challenges

May 12 @ 11:00 am - 1:00 pm

Hosted in partnership with The Center for Implementation and the Jordan Institute for Families at the UNC School of Social Work, this event focused on the challenges that implementation support practitioners face and what we can do to help.

The event centered the human experience in implementation by looking at how we can support those who are supporting change. It also provided strategies on how we can take better care of ourselves and mitigate burnout when providing implementation support.

This event will provide you with:

  • Insights into new research about the challenges implementation support practitioners are experiencing
  • A greater understanding of common dilemmas related to role and context when supporting change in complex systems
  • Practical strategies you can use to mitigate burnout and approach challenges with more ease
  • Guidance on how organizations can better support implementation support practitioners


A session handout is also available from The Center for Implementation on Strategies for Preventing and Mitigating Burnout.



Leah Bartley, Senior Implementation Specialist, UNC-Chapel Hill School of Social Work



Marita Brack, Head of Programme, NHS Education for Scotland



Sobia Khan, Director of Implementation, The Center for Implementation



Kimberly Mann, Deputy Director for Research and Child Well-Being, Illinois Department of Child and Family Services



Allison Metz, Professor of Practice and Director of Implementation Practice, UNC-Chapel Hill School of Social Work



Julia Moore, Executive Director, The Center for Implementation



Topic Overview

  • Part 1: Who is the implementation support practitioner?
  • Part 2: What are some of the common challenges faced by implementation support practitioners?
  • Part 3: How have implementation support practitioners mitigated burnout in their own work, and fostered the resilience of those they support? Actions you can take to address challenges
  • Part 4: How can organizations and systems be better designed to support implementation support practitioners?
  • Part 5: Setting intentions and having a plan


Additional highlights of this event include:

  • Interactive activities with opportunities for you to reflect on your own experiences
  • Panelist stories about what specific actions look like in practice
  • Case examples from the fields of mental health and child welfare
  • Purposeful discussions on how to foster resilience in teams, organizations, and system


May 12
11:00 am - 1:00 pm

Past Events

Category A – The UNC School of Social Work is approved by the American Psychological Association to sponsor continuing education for psychologists. The UNC School of Social Work maintains responsibility for this program and its content.

NBCC ACEP #6642: UNC School of Social Work (SSW) has been approved by NBCC as an Approved Continuing Education Provider, ACEP #6642.  Programs that do not qualify for NBCC credit are clearly identified.  UNC SSW is solely responsible for all aspects of the programs. Continuing education activities vary in the number of NBCC hours awarded based on the length of the program. See individual programs for specific CE credit information.

UNC SSW, #1406, is approved by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. UNC-SSW maintains responsibility for this course. ACE provider approval period: 8/10/2022 to 8/10/2025. Continuing education activities vary in the number of social work hours awarded based on the length of the program. See individual programs for specific CE credit information.