Certificate Program in Implementation Practice

Supporting implementation can be challenging, whether the focus is a program, practice, or larger initiative. You may be trying to help colleagues or partners identify implementation priorities, co-create strategies with community members, develop and support teams, or use data to understand challenges from a range of perspectives—all while trying to build trusting relationships among a diverse group of stakeholders.

The Certificate Program in Implementation Practice will help you strengthen the competencies required to support and sustain implementation and change efforts over time. The program will provide hands-on opportunities to apply proven tools and strategies to your own implementation efforts, while connecting with and learning from peers experiencing similar implementation challenges.

Target Audience

The certificate program is designed for leaders, managers, and staff working in health and human services who support change efforts, including delivery and implementation of programs, practices, and policies to improve outcomes and advance equity.

Courses

The certificate program will consist of three courses delivered synchronously via Zoom. Each course will span two consecutive days. The courses are grounded in the core competencies for implementation support practitioners

February 2-3, 2023
10:00am – 3:30 pm ET each day
Following these two sessions, participants will be able to:
  • Name and differentiate between competencies needed to co-create and engage with a range of implementation partners.
  • Demonstrate an ability to foster co-learning using a one-to-one activity.
  • Give examples of technical and relational strategies for building trusting relationships.
  • Use the spectrum of engagement to identify current levels of engagement for implementation partners and assess whether a different level of engagement is needed.
  • Plan for feasible opportunities to address power differentials and advance equity in their implementation effort.
  • Distinguish how brokering and tailoring support strategies contributed to outcomes in a case example of a change effort.
  • Employ empathy interviews as a method for tailoring support.
March 9-10, 2023
10:00am – 3:30 pm ET each day
Following these two sessions, participants will be able to:
  • Name and differentiate between competencies needed to support ongoing improvement of an implementation effort.
  • Explain a process for assessing contextual fit and implementation feasibility of a program, practice or strategy and apply it to a case study.
  • Develop a plan that matches implementation strategies to specific implementation challenges.
  • List the six steps of using data to inform improvement.
  • Explain the importance of visually communicating data to guide improvement and decision-making.
  • Examine key activities used to carry out improvement cycles as illustrated by a case example.
  • Choose specific facilitation techniques based on intended meeting goals.
March 27-28, 2023
10:00am – 3:30 pm ET each day
Following these two sessions, participants will be able to:
  • Name and differentiate between competencies needed to sustain an implementation or change effort.
  • Compare and contract four types of psychological safety for teams including the strategies used to build each type of psychological safety and the various impacts when they’re missing.
  • Recognize the characteristics of effective champions and consider these characteristics when identifying champions.
  • Practice assessing and planning for sustainability of an implementation effort using the Sustainability Planning Tool.
  • Name courageous leadership skills and identify strategies to support use of these leadership skills across implementation teams
  • Describe how values can be used to drive implementation decision-making and examine how values have facilitated or hinder a current implementation effort.  
  • Give examples of strategies used to build implementation capacity and relate them to specific outcomes demonstrating whether capacity has been built.

Faculty

Allison Metz 1 IMG_1300

Allison Metz

School of Social Work
University of North Carolina at Chapel Hill

Marita Brack

NHS Education for Scotland

Lacy Dicharry

LacyDee Consulting, LLC

Amanda Farley

School of Social Work
University of North Carolina at Chapel Hill

Todd Jensen_6.11.22

Todd Jensen

School of Social Work
University of North Carolina at Chapel Hill

Guest Lecturers

Jen Agosti

JRA Consulting, Ltd.

Bianca Albers

Institute for Implementation Science in Health Care, University of Zurich

Gina Chowa

School of Social Work
University of North Carolina

Iheoma Iruka

Department of Public Policy
University of North Carolina

Audrey Loper

School of Social Work
University of North Carolina

Kimberly Mann

Consultant and Former Deputy Director for Research and Child Well-Being
Illinois Department of Children and Family Services

Yolanda Perkins

National Implementation Research Network
University of North Carolina

Caryn Ward

National Implementation Research Network
University of North Carolina

Registration


A reduced registration fee of $1,200 is being offered for the inaugural cohort only (usually $1,800). A limited number of scholarships are available on a rolling basis.

Upon completion of all courses, participants will be directed to complete a final assessment and evaluation. Once you complete the assessment and evaluation, you will receive a personalized certificate (PDF format) that can be printed or saved as well as a digital badge from the University of North Carolina at Chapel Hill.

  • Participants must register for and complete all three courses to receive a certificate and digital badge.
  • Courses are not available as standalone offerings.
  • Registration is limited to ensure personalized interaction.
  • Registration will be accepted on a rolling basis until full.

Continuing Education

A total of 24 continuing education credits is available for the program (4 credits per day, 6 days total) for social workers, counselors, and psychologists.

To receive CEs, you must be present for the entire session each session. No partial CEs will be given.

Refunds

Refunds will be issued if notified by January 13, 2022. There will be no refunds issued after January 13th; however, you may transfer your place to a colleague prior to the start of the first course or receive credit for a future program. Please contact amanda.farley@unc.edu to make arrangements, or if you have any other questions.

Grievance Procedure

Additional information on our procedures for handling grievances is available if action is required.

ADA Statement

If you require any of the auxiliary aids or services identified in the Americans with Disabilities Act in order to participate in this program, please email Amanda Farley at amanda.farley@unc.edu no later than two weeks before the program so we can best accommodate you.

Additional Questions

Please contact Amanda Farley at amanda.farley@unc.edu.

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