Implementation support practitioners – a proposal for consolidating a diverse evidence base

Albers, B., Metz, A. & Burke, K. (2020). Implementation support practitioners – a proposal for consolidating a diverse evidence base. BMC Health Serv Res 20,(368). https://doi.org/10.1186/s12913-020-05145-1

Workforce development for implementation practice has been identified as a grand challenge in health services. This is due to the embryonic nature of the existing research in this area, few available training programs and a general shortage of frontline service staff trained and prepared for practicing implementation in the field. The interest in the role of “implementation support” as a way to effectively build the implementation capacities of the human service sector has therefore increased. However, while frequently used, little is known about the skills and competencies required to effectively provide such support.

To progress the debate and the research agenda on implementation support competencies, we propose the role of the “implementation support practitioner” as a concept unifying the multiple streams of research focused on e.g. consultation, facilitation, or knowledge brokering.

Implementation support practitioners are professionals supporting others in implementing evidence-informed practices, policies and programs, and in sustaining and scaling evidence for population impact. They are not involved in direct service delivery or management and work closely with the leadership and staff needed to effectively deliver direct clinical, therapeutic or educational services to individuals, families and communities. They may be specialists or generalists and be located within and/or outside the delivery system they serve. To effectively support the implementation practice of others, implementation support practitioners require an ability to activate implementation-relevant knowledge, skills and attitudes, and to operationalize and apply these in the context of their support activities. In doing so, they aim to trigger both relational and behavioral outcomes. This thinking is reflected in an overarching logic outlined in this article.

The development of implementation support practitioners as a profession necessitates improved conceptual thinking about their role and work and how they enable the uptake and integration of evidence in real world settings. This article introduces a preliminary logic conceptualizing the role of implementation support practitioners informing research in progress aimed at increasing our knowledge about implementation support and the competencies needed to provide this support.

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LACY DICHARRY, MS, MS, MBA

Lived experience. Academic rigor. Professional triumph.

Some of the world’s most successful speakers, leaders, and coaches rely on just one of these credentials in their work. Lacy Dicharry combines all three to deliver empowerment and actionable insight to every audience she reaches.

A survivor of childhood trauma and the trials of the foster care system, Lacy’s story of personal strength and resilience began at a young age. Resulting battles with mental health and addiction were to follow. To some, a story of perseverance. For Lacy, a journey to becoming the person she was meant to be.

Lacy has earned designation as a Master of Business Administration, a dual Master of Science in both Counseling Psychology and Leadership and Human Resource Development and is actively completing her PhD in Philosophy, Leadership and Human Resource Development. Her research centers on the same objective that forms the foundation of her career as both a speaker and workforce champion: revolutionizing leadership.

Lacy’s approach to leadership development fosters an environment where culture and collaboration flourish, creating a workplace where every voice is represented. She has been instrumental in transforming corporate environments, youth engagement efforts, and advocacy programs. She has worked across the U.S. and internationally in a variety of high profile roles, bringing innovative solutions to high stakes challenges.

In concepts including transformational leadership and healing-centered leaders, Lacy Dicharry lives to empower others to transform the way they live, the way they lead, and the world around them.

Lacy has dedicated her life to becoming a force for positive change in organizations around the world. Lacy is a fearlessly authentic leader, speaker, and individual. By sharing her challenges, her experiences, and her transformation with the world, Lacy connects with her audiences in a way nobody else does, because she brings to her work what nobody else can.

Marita Brack is the Associate Director for Psychology within NHS Education for Scotland, and has worked as a Clinical Psychologist for 25 years. Her clinical work has principally been within specialist mental health services for children, young people and their families, both in Scotland and Australia. Marita has also worked within university settings in relation to the training of Applied Psychologists, and was the Clinical Practice Director on the MSc in Applied Psychology for Children and Young People, delivered in partnership between the NHS and the University of Edinburgh. Marita joined NES in 2010 as the Head of Programme for the Parenting and Infant Mental Health workstream, within the Psychology Directorate, and through this role has led on the development and implementation of several strands of work, including the Psychology of Parenting Project (PoPP), the NES Infant Mental Health training plan, the Early Intervention Framework, and most recently Marita has been co-leading on the implementation of the Enhanced Psychological Practice-Children and Young People certificate level course that has been created within NES. Marita has a long-standing interest in early intervention and prevention approaches to strengthening mental health and wellbeing, evidence-based parent-child relationship interventions and public health. 

Category A – The UNC School of Social Work is approved by the American Psychological Association to sponsor continuing education for psychologists. The UNC School of Social Work maintains responsibility for this program and its content.

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UNC SSW, #1406, is approved by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. UNC-SSW maintains responsibility for this course. ACE provider approval period: 8/10/2022 to 8/10/2025. Continuing education activities vary in the number of social work hours awarded based on the length of the program. See individual programs for specific CE credit information.